Operations

Parcels, Peak & a Pandemic—Oh, My!

Emily Johnson of eTractFinalMile talks with Brian Byrd of Transportation Impact, about the parcel delivery sector and how national carriers’ surcharges and capacity caps will affect the upcoming holiday “true peak.”

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How to Identify & Convert Spot Opportunities

For brokers, being proactive with your contacts and pre-booking freight are great strategies for growing your business, but additional tactics can build on those relationships and move you to the top of the list for the next bid.

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Outsourcing: A Life Preserver During COVID-19

The COVID-19 pandemic has affected business operations in a number of ways, and many CFOs are looking to cut expenses. Despite some reservations, outsourcing offers business owners the opportunity to focus on core competencies while entrusting mundane tasks to a less expensive provider.

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Claims Corner: Theft

When cargo goes missing en route, a practical and methodical approach—being proactive, professional and bold—works well. But asking, rather than demanding information, works best.

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Do You Suffer From Fixer-Fatigue?

Three questions to help busy managers lighten their load while developing their people. Sara Ross As a manager you know there is never a shortage of problems that need fixing. Consider how many times this occurs in a typical day; someone knocks on your door with a problem, a complaint, a request or an idea that they want your help ...

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