Insurance

Claims Corner: Theft

When cargo goes missing en route, a practical and methodical approach—being proactive, professional and bold—works well. But asking, rather than demanding information, works best.

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Salvageable or Not

Inevitably, delivery snafus will occur, and sometimes canceled altogether. Make sure to follow the Cardinal Rule to “Get everything in writing,” and consider using an "On Hand Notice" to salvage product and recover costs.

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Finding Stability in Uncertain Economic Times

Even though it occurred a decade ago, the lessons from the 2008-2009 recession are still fresh in the minds of many business leaders. And they still affect companies’ credit management decision-making and strategy.

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There’s Going to Be a Claim

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Doug Clark | Douglas Clark Consultants We’ve all been there – crushed cartons, wet product, frozen product, hot product, shortages, late arrival, no arrival, etc., etc. An endless list and one that often requires adjusting the agreed-upon freight rate with a customer. Some adjustments are less than $100, while others are right at the limit of your applicable insurance deductible. ...

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Claims Corner: Answers to Your Claims Questions

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CLASSIC RIDDLE IN TODAY’S REFRIGERATED WORLD Dianna Whitby | DEER PARK CONSULTING, LLC Have you ever pondered what came first, the chicken or the egg? If you have decided the answer, then move on to the next and possibly more challenging question: Which is more accurate, the reefer download or the temperature recorder (TTR)? Your answer to that question may ...

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Claims Corner: Answers to Your Claims Questions

Dianna Whitby | Deer Park Consulting, LLC Cargo claims aren’t generally pleasant, but they don’t have to be a “deal-breaker” between you and your shipper or you and your carrier. Let’s face it, everyone makes mistakes! The manner in which one recovers from those mistakes may be the difference between keeping and losing a customer. TIA is associating with Dianna ...

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TIA Continues Its Focus on NAFTA, Other International Issues Confronting 3PLs

Will Sehestedt | Transportation Intermediaries Association As TIA continues to grow, so do the interests and capabilities of TIA member companies. In TIA’s 40th year, the Association now includes hundreds of companies that offer not only domestic over-the-road transportation services, but also a host of international and multimodal capabilities. TIA staff work hard to ensure that every member has access ...

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