Author Archives: michelleh

Continuity During COVID-19

Five months into a changed workforce, business owners and employees alike face new challenges. Addressing the human element of industry is key to being better equipped for the next crisis.

Read More »

Rolling with the Changes

The cancellation of our annual in-person events were disappointing on many fronts. Not the least of which is the the inability to see the many "like-kind" folks who attend every year. So we've taken the entire year's planned events and rolled them all into one three-day event. Watch for teasers in upcoming announcements!

Read More »

Association in Action

Interim CEO Doug Clark gives a comprehensive overview of TIA staff updates and event schedules for the remainder of 2020.

Read More »

Do You Suffer From Fixer-Fatigue?

Three questions to help busy managers lighten their load while developing their people. Sara Ross As a manager you know there is never a shortage of problems that need fixing. Consider how many times this occurs in a typical day; someone knocks on your door with a problem, a complaint, a request or an idea that they want your help ...

Read More »

Claims Corner: Theft

When cargo goes missing en route, a practical and methodical approach—being proactive, professional and bold—works well. But asking, rather than demanding information, works best.

Read More »