Insurance

When cargo goes missing en route, a practical and methodical approach—being proactive, professional and bold—works well. But asking, rather than demanding information, works best.

Inevitably, delivery snafus will occur, and sometimes canceled altogether. Make sure to follow the Cardinal Rule to “Get everything in writing,” and consider using an "On Hand Notice" to salvage product and recover costs.

Expanding your business can be as risky with new clients as

Sound risk management and seeking expertise on insurance matters can help avoid those "What can go wrong? scenarios.

Even though it occurred a decade ago, the lessons from the 2008-2009 recession are still fresh in the minds of many business leaders. And they still affect companies’ credit management decision-making and strategy.

Doug Clark | Douglas Clark Consultants We’ve all been there – crushed cartons, wet product, frozen product, hot product, shortages, late arrival, no arrival, etc., etc. An endless list and one that often requires adjusting the agreed-upon freight rate with a customer. Some adjustments are less than $100, while others are right at the limit of your applicable insurance deductible. ...

CLASSIC RIDDLE IN TODAY’S REFRIGERATED WORLD Dianna Whitby | DEER PARK CONSULTING, LLC Have you ever pondered what came first, the chicken or the egg? If you have decided the answer, then move on to the next and possibly more challenging question: Which is more accurate, the reefer download or the temperature recorder (TTR)? Your answer to that question may ...

Dianna Whitby | Deer Park Consulting, LLC Cargo claims aren’t generally pleasant, but they don’t have to be a “deal-breaker” between you and your shipper or you and your carrier. Let’s face it, everyone makes mistakes! The manner in which one recovers from those mistakes may be the difference between keeping and losing a customer. TIA is associating with Dianna ...

Will Sehestedt | Transportation Intermediaries Association As TIA continues to grow, so do the interests and capabilities of TIA member companies. In TIA’s 40th year, the Association now includes hundreds of companies that offer not only domestic over-the-road transportation services, but also a host of international and multimodal capabilities. TIA staff work hard to ensure that every member has access ...

Jay Jeannotte and Billy Worthington | FALVEY SHIPPERS INSURANCE As a third-party logistics (3PL) company or broker, you’re in a unique position to help educate shippers on transportation best practices. You have the expertise and access to keep all parties informed. Aside from being good business, this will strengthen your professional relationships and protect your own company from liability. Here ...